Terms of service

These Terms of Service govern your use of https://knitkitehome.com and purchases from KNIT KITE LLC, doing business as KNIT KITE HOME. By using the website or placing an order, you agree to these terms and our posted policies.

Eligibility products and accounts

You are responsible for accurate account information and for protecting your login credentials. We aim to display product descriptions, dimensions, colors, availability, and images accurately. Screen settings and reasonable manufacturing variation can affect appearance.

Orders prices and payment

An order is an offer to purchase. We may accept, decline, limit, or cancel an order for legitimate reasons such as suspected fraud, pricing or inventory errors, or legal restrictions. Prices are displayed in U.S. dollars unless stated otherwise. Applicable taxes are calculated at checkout, and payment is due using an available payment method.

Fulfillment shipping and returns

Orders are fulfilled from Arvato USA – LVL2, 2500 Export Dr, Louisville, KY 40219, United States. Shipping is governed by our Shipping Policy. Authorized returns are processed through the same logistics facility under our Return and Refund Policy. The facility is not a retail store and does not accept walk-ins or unauthorized returns. Address changes, order modifications, and cancellation requests must be submitted before shipment and are not guaranteed after fulfillment begins.

Acceptable use and intellectual property

You may not misuse the website, interfere with its security, introduce harmful code, scrape it unlawfully, impersonate others, or violate applicable law. Site content, branding, text, graphics, and layout are owned by or licensed to KNIT KITE LLC and may not be commercially reused without permission.

Disclaimers governing law and contact

To the fullest extent permitted by law, the website and services are provided on an as-available basis. Nothing excludes rights that cannot legally be excluded. These terms are governed by Missouri law and applicable U.S. federal law. Contact: support@knitkitehome.com, +1 224-268-4144, 82 Easy St, Montreal, MO 65591, United States.