Privacy policy
Last updated: September 7, 2026
This Privacy Policy explains how KNIT KITE LLC, doing business as KNIT KITE HOME ("we," "us," or "our"), collects, uses, discloses, and protects personal information when you visit or purchase from knitkitehome.com, communicate with us, or otherwise use our services.
Information we collect
Depending on how you interact with us, we may collect contact details, billing and shipping information, order and transaction data, account credentials, customer-service communications, device and browser data, IP address, cookie identifiers, website activity, and marketing preferences. Payment information is processed by our payment providers; we do not store complete payment-card numbers.
How we use information
Provide products, process payments, fulfill orders, and manage returns.
Maintain customer accounts and provide support.
Detect fraud, protect our services, and comply with legal obligations.
Improve our website, products, and customer experience.
Send marketing email where permitted and according to your preferences.
Measure performance and advertising through Shopify Analytics, Google Analytics, and Google Ads.
How we disclose information
We may disclose information to Shopify, payment processors, delivery and fulfillment providers, IT and security providers, analytics and advertising providers, professional advisers, government authorities when legally required, and parties involved in a business transaction. These providers may process information under their own terms and privacy notices. We do not sell personal information for money.
Cookies and advertising
We use cookies and similar technologies for essential store functions, preferences, analytics, fraud prevention, and advertising. Where required, non-essential technologies are controlled through our cookie banner. Google Analytics and Google Ads may receive device and activity information as described in the Cookie Policy.
Marketing communications
Email marketing is enabled; SMS marketing is not enabled. You can unsubscribe through the link in a marketing email or contact us. Transactional messages about orders or accounts may still be sent.
Retention and security
We retain information for as long as reasonably necessary for the purposes described here, including transaction records, dispute resolution, fraud prevention, and legal compliance. We use reasonable administrative, technical, and organizational safeguards, but no system is completely secure.
Your choices and rights
Depending on your state of residence, you may have rights to request access, correction, deletion, or a copy of certain personal information, and to opt out of certain targeted advertising or sharing. We may need to verify your identity. You may appeal a denied request by replying to our decision. You will not be discriminated against for exercising applicable privacy rights.
Children
Our services are intended for adults aged 18 or older and are not directed to children. We do not knowingly collect personal information from children.
Changes
We may update this policy to reflect operational, legal, or regulatory changes. The date above shows the latest revision.
Contact us
Company: KNIT KITE LLC
Brand: KNIT KITE HOME
Address: 82 Easy St, Montreal, MO 65591, United States
Email: support@knitkitehome.com
Phone: +1 224-268-4144
Customer service hours: Monday–Friday, 9:00 AM–5:00 PM ET