Contact Us

Contact KNIT KITE HOME for product questions, order assistance, cancellations, address changes, returns, or exchanges. Order changes and cancellations can only be considered before shipment.

Customer service details

Company: KNIT KITE LLC
Brand: KNIT KITE HOME
Website: https://knitkitehome.com
Email: support@knitkitehome.com
Phone: +1 224-268-4144
Customer service hours: Monday–Friday, 9:00 AM–5:00 PM ET
Company contact address: 82 Easy St, Montreal, MO 65591, United States

Shipping and authorized returns

Shipping origin: Arvato USA – LVL2, 2500 Export Dr, Louisville, KY 40219, United States
Authorized return facility: Arvato USA – LVL2, 2500 Export Dr, Louisville, KY 40219, United States

Do not visit the facility or mail a package without authorization. Contact customer service first and wait for a prepaid return label and instructions.

What to include in your message

· Your full name.

· Your order number, if applicable.

· The email address used at checkout.

· A clear description of the request.

· Photos for damaged, missing, or incorrect items when applicable.

Do not send payment-card numbers or passwords through email or the contact form.